A warm and welcoming workplace: “I’ve never felt so welcomed.”

Tyler Ruyle has been a medical assistant and phlebotomist working in primary care with Providence in Medford, Oregon, for just over a year. Growing up in the Rogue Valley in south central Oregon meant he had a lot of opportunities, not only in outdoor adventures, but also in healthcare. “You can drive 10 minutes and find anything if you like the outdoors: lakes, rivers, hiking trails, mountain biking. There’s also a whole lot of medical work at different clinics and retirement communities.”

Of all those options, Tyler chose Providence because of the great things he’d heard from a friend. “She always had really warm, wonderful things to say about it,” Tyler says. “So I looked into it, and I’ve never felt so welcomed.”

Tyler says the culture at Providence strongly matched his own ethics and morals. “Accepting people as they are and welcoming people, wanting to ease their way,” Tyler explains. And as a caregiver, he experiences a culture of openness and communication: “Come as you are and speak your truth.”

A supportive caregiver community: “It’s like meeting up with friends.”

Tyler feels a great sense of support throughout his workplace community. “Everyone is always like, ‘Hey, how are you doing? How’s your day been?’ It’s like meeting up with friends. It’s really cool, because I never feel uncomfortable. I never feel uneasy. It feels like there’s room to be human. It’s very supportive, a feeling of family.”

Tyler finds this particularly special given all that has happened in the past few years. “Healthcare has really taken a hard hit, and Providence has done an amazing job taking care of their employees and advocating for them.”

A strong voice with leadership: “We always have a voice.”

Tyler sees that supportive spirit reflected in his interactions with leadership. “I think I’m quite spoiled,” he says. “I feel like everybody, no matter what their title is, or their position, they understand that we’re all human. I feel very included by management and supervisors, because it’s not, ‘This is what’s happening, so do it.’ Instead, it’s, ‘Hey, we have an idea, what do you think?’ We always have a voice.”

A healthy work-life balance: “Some days it’s hard to leave.”

Tyler also finds that working for Providence inspires a healthy work-life balance. He says sometimes the hardest part is setting boundaries. “I want to go above and beyond, even though it’s not asked of me. They’re like, ‘You can absolutely go home as soon as it’s time for you to get off. We’ll take care of this tomorrow.’”

But other days, the work is so fulfilling that Tyler finds it hard to leave. “There are days when I have a hard time going home, because I had a really good day, and I really enjoyed my time, and my patients, and my coworkers were really supportive. And I think that’s a healthy work-life balance: when you have a hard time differentiating between the two.”

A focus on equity and diversity: “We absolutely have a place for you.”

Among his caregiving community, Tyler sees Providence strongly supporting diversity and equity. “I really love how diverse Providence is,” he says. “It gives me the opportunity to be curious and communicate with a lot of people that I normally, in my life, wouldn’t have the opportunity to meet. And there’s no feeling of segregation, or limitation, or anything like that. I think that’s a really beautiful thing that Providence always supports.”

Above and beyond is never a problem: “It’s always, ‘You did the right thing.’”

Not surprisingly, Tyler sees that same sense of care and support at Providence extend to patient care. “There’s a lot of opportunity to be an advocate for those that need advocacy,” Tyler says. “You’ll never find a point where if you took time out of your normal routine to go above and beyond for a patient, that would be a problem.” This spirit is key to the Providence Mission.

Tyler never hears, “’You didn’t get enough patients in,’ or, ‘You didn’t meet our criteria.’ It’s always, ‘You did the right thing.’ That’s what it always stems from: did you do the right thing?

I chose this career because I wanted to help people, and Providence, at every moment, if I have an opportunity to do something, they always say, ‘How can we help?’ There’s not a lot of places I can think of that you can say that about.”

A premium on professional development: “The opportunities are amazing.”

This spirit of helping is also reflected in Providence’s many opportunities for growth. “The opportunities are amazing,” Tyler says. “I came in straight out of school as an associate medical assistant. I had no medical experience before that, so going through school and becoming certified was intimidating, but it was very refreshing when I showed up at Providence and they said, ‘We have everything you’ll need to learn your job and be proficient at it.’

I feel very fortunate, because at every opportunity, if I asked for something, they were like, ‘Absolutely, let’s look into that and see what it will take to do that.’”

Tyler is currently a Medical Assistant II, due to his experience as a phlebotomist. “They gave me an opportunity to run a phlebotomy lab by myself which is really cool, because I learned all of those processes and nuances in addition to being a Medical Assistant.”

Tyler is aware how unique these opportunities are. “I’ve talked to other friends who work for different organizations and it’s very much, you’re either this or you’re that. And I really feel like Providence says: if you want to reach for it, go for it, and we’ll find a way.’ Their main goal is to make sure you are happy here. And it pushes you to be the best version of what you are now. It’s really cool.”

When Tyler looks to the future, he sees himself staying with Providence to build his career. “I plan to finish a couple licenses to be able to do a little extra work and be more support for the position that I’m in.”

Beyond that, Tyler is taking advantage of the career possibilities through University of Providence. “Providence is supporting me with going to school to become a Registered Nurse.” Tyler values the feeling that Providence supports his growth. “I’d probably retire here if I can. I have 33 years to go (laughing), so that’s a big commitment. But, yeah, a hundred percent I would.”

A chance to join the team: “How do I get in there?”

When Tyler shares his experience at Providence, his friends are envious. “I’ve had friends say to me, ‘Ugh, I want to work for Providence now. How do I get in there?’ I’ve referred people, and it’s gone well for them, and that’s inspirational, for someone else to have the same experience that I have, and they come back to me saying, ‘Thank you. You were right. And I’m so glad I made this choice.’”

Tyler says if someone is interested in working for Providence, there are many ways to start. “I would say, go to one of the events that they have, or go on the career site and look at what they have there; there are resources, videos, testimonials. I can understand how sometimes those can feel staged, but in my experience, if I ask any Providence employee, they’d give me many reasons of why it’s a good choice to work here.”

Interested in learning more about careers at Providence?

Consider joining our caregiver talent network and check out our open Medical Assistant roles.