January 29, 2021

Health care is constantly evolving – and health services providers must also evolve to survive and thrive. As one of the largest health systems in the country, Providence and our family of organizations are transforming to meet the needs of the patient populations we serve through a commitment to innovation, people and excellence.

Driving innovation

We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. One innovation we’re making strides to advance is telehealth, an essential way for patients to access medical care conveniently and affordably. Providence logged 1.6 million telehealth visits last year—and we’re committed to growing telehealth operations moving forward as well as fostering innovations that help create a better overall health care experience such as artificial intelligence chat bots, remote patient monitoring, big data and text messaging services.

Investing in people

Here, we invest in our caregivers, our patients, and our local and global communities. Our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer.

That means:

• When you work with us, regardless of your role, we’re committed to providing opportunities for development and education advancement, best-in-class benefits and the resources you need to succeed.
• Through our Institute for Systems Biology, we are using genomics to develop a proactive approach to medicine that will help us shift from a disease focus to a wellness focus.
• Addressing racial disparities in health care is an urgent focus for our organization. We pledged $50 million to improve health equity in the next five years.

Investing in communities

Community starts at home—and extends globally. Here’s how we’re investing in our communities, large and small.

Supporting the environment

As the effect of climate change on health becomes more widely acknowledged, we’re committed to taking action. For example, Providence committed to achieving carbon negativity by 2030. Read how we’re prioritizing environmental stewardship.

We know that to achieve world-class health with human connection, we must extend our healing beyond the walls of our ministries and facilities into the world around us. We believe that environmental stewardship is the right thing to do—for our caregivers, patients and communities.

Caring for vulnerable populations

We use our voice to advocate for vulnerable populations and needed reforms in health care. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone – regardless of coverage or ability to pay. We’re focused on bolstering our communities through access to quality education, health access, housing and homelessness resources and mental health and well-being resources.

Responding quickly in a crisis

The COVID-19 pandemic is the most recent crisis we’ve responded to quickly. Since March 2020, the Global & Domestic Engagement team has transitioned workstreams to provide financial and direct service support to community partners impacted by the pandemic. The team led the assembly and donation of comfort, hygiene and protective equipment to community partners in our local service areas. The team continues standing in solidarity with and providing financial support to our international partners.

Aligning with community organizations

Working with community partners, we strive to raise awareness and illuminate pathways that inspire all to create stronger communities. By reaching beyond the walls of our hospitals and care facilities, we can have a deeper and more lasting impact in the community, particularly for the most vulnerable among us. We do this locally, and through global programs internationally. For example, we currently partner with international health organizations in Mexico and Guatemala.

Learn how we’re investing in our communities responsibly.

Encouraging local volunteerism

By extending our care as volunteers, we can help extend the reach of our not-for-profit partners and create healthier communities, together. Locally, our teams focus on assistance with housing for those experiencing homelessness, immigrants and refugees, education and other community needs. Additionally, we partner with those who provide environmental disaster relief as well as human trafficking intervention.

Partnering with lawmakers

We’re a leading advocate for important health and social programs that contribute to the health of our communities, ready to partner with lawmakers on policies that improve the health and well-being of those we serve.

Our priorities include:

• Ensuring affordable access and coverage
• Supporting integrated care at every stage of life
• Advancing new care models
• Improving access to mental health care
• Promoting social justice and common good

About Providence

Providence is one of the largest health systems in the United States—a diverse family of organizations driven by a belief that health is a human right. With 51 hospitals, 1,085 physician clinics, senior services, supportive housing and many other health and educational services, the health system and its partners employ more than 120,000 caregivers serving communities across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington, with system offices in Renton, Washington and Irvine, California.

The Providence family includes:

• Providence across five western states
• St. Joseph Health in Northern California
• Covenant Health in West Texas
• Facey Medical Foundation in Los Angeles, CA.
• Hoag Memorial Hospital Presbyterian in Orange County, CA.
• Kadlec in Southeast Washington
• Pacific Medical Centers in Seattle, WA.
• Swedish Health Services in Seattle, WA.

Growing our team

We’re always looking to add the best and brightest to our team to help us ensure health care for all. If Providence’s commitment to innovation, people and communities aligns with your vision for your future, consider searching job openings or signing up to receive news and information through our Talent Network.